Shipping Policy

1. Order processing

Orders are normally prepared within 2–7 business days after cleared payment and completion of any required verification. Larger purchases, customization, consolidation, holidays, stock transfer or compliance checks may require longer. The product or checkout page will disclose a different lead time where known.

2. Dispatch locations and methods

Goods may ship from Yiwu or another facility in China, or from an authorized warehouse in the destination country. Available methods are primarily air and sea freight and may include local parcel delivery for the final leg. We may split an order when this reasonably improves availability, compliance or delivery.

3. Current reference transit times

The following carrier references were reviewed on 23 July 2026 and apply to eligible cross-border parcel routes from China. They exclude the 2–7 business-day order-processing period and do not apply automatically to sea freight, overseas-warehouse delivery or every SKU. Checkout remains the authoritative estimate for the actual order.

• Brazil: normally 15–25 business days. The current carrier sheet separately warns that policy-related handling may add approximately 7–10 business days.
• Indonesia: the listed battery-goods route is approximately 7–9 business days for Greater Jakarta (Jabodetabek) and 12–16 business days for other regions. No ordinary-goods Indonesia route is stated in the supplied sheet.
• Philippines: approximately 5–6 business days for ordinary goods and 8–10 business days for battery goods.
• Malaysia: approximately 8–10 business days for West Malaysia and 9–12 business days for East Malaysia.
• Thailand: approximately 5–6 business days for ordinary goods and 5–8 business days for battery goods.
• Singapore: approximately 6–7 business days for ordinary goods and 5–6 business days for battery goods.
• United States: approximately 6–12 business days for ordinary goods and 8–15 business days for battery goods.
• Most listed core EU destinations: approximately 6–10 business days, subject to destination, customs and product classification.

4. Estimates, not guarantees

The checkout or order confirmation shows the order-specific estimated transit time. It begins after dispatch, not when the order is placed, and is not a guaranteed delivery date unless expressly identified as guaranteed. Customs, port congestion, peak seasons, weather, remote-area service, carrier disruption and force majeure can cause delay.

5. How shipping is calculated

The available route and charge depend on destination, postal code, ordinary-goods or battery-goods classification, actual weight, volumetric weight, minimum billable weight, weight band and optional services. The billable weight is generally the greater of actual and volumetric weight, subject to destination-specific rules. Published carrier tariffs are procurement inputs and may change; the customer pays only the shipping amount displayed and accepted at checkout.

6. Price, freight, duties and taxes

Before payment, checkout will summarize the product price, shipping charge and the customs duties or import taxes then estimated or available for collection. Unless the order confirmation expressly states a duty-paid arrangement, the buyer is the importer of record and remains responsible for import eligibility, declarations, duties, taxes, brokerage, storage and any final adjustment assessed by authorities. An estimate is not a binding assessment by customs.

7. Customer information and import compliance

Provide a complete deliverable address, telephone number, tax or identity information and importer documents required by the destination.

Check local product, labeling, age, safety, resale, licensing and import restrictions before ordering.

Respond promptly to carrier or customs requests. Delay, seizure or return caused by inaccurate information, prohibited import or failure to cooperate may be charged to the buyer where permitted by law.

8. Tracking and delivery

Tracking is provided when supported by the route. Some consolidated or sea shipments update only at milestones. Delivery is completed according to carrier records, a signed receipt, designated safe place or other lawful delivery practice. Report non-delivery promptly so we can open a carrier investigation.

9. Damage, loss and refused parcels

Record visible package damage with the carrier and contact support@bazakit.com with photos of the outer packaging, label and contents. Do not discard evidence. For confirmed loss or damage for which we are responsible, we will provide a remedy under the Refund Policy. If a buyer refuses an otherwise conforming shipment or fails to complete import formalities, actual outbound, return, storage and customs costs may be deducted where lawful.

10. Route changes and force majeure

We may use an equivalent carrier or route where necessary, without reducing the purchased service level. We are not liable for delay caused by events beyond reasonable control, but will provide available updates and preserve any non-excludable legal rights.